Launching The Certified Forklift Technician Program

MHEDA and the Manufacturing Skills Standards Council (MSSC) partnered to launch the Certified Forklift Technician (CFT) designation in 2017 as an effort to combat the “skills gap” shortage in the material handling industry. The CFT was created to raise performance of forklift technicians, assist individuals in finding higher paying jobs and help employers ensure their […]


New DiSC Dashboard – Benchmarking Your Way

By John Mackay If your company wants to increase profitability and continue to grow in today’s competitive environment, you have to realize that sometimes even your best instincts may not be enough (and without an industry benchmark, they’re only instincts). It is essential that you take the time to analyze your industry’s best practices and […]



Why Culture?

By Bill Kaiser Today, more than ever before, culture has become the “hot topic” in business. You can hardly open a business journal or magazine without finding some article about the importance of organizational culture. The first 2018 issue of Harvard Business Review features culture as the lead topic. Deloitte’s annual Global Human Capital Trend […]


Can You Still Compete on Your Value Added?

By Paul Reilly Sales organizations are facing familiar challenges at unprecedented levels. There are top-line pressures impacting your organization’s profitability. These topline pressures include “sameness,” technology, and a culture of cheap. “Sameness” is the commoditization of products and services. “Sameness” is a combination of blending in and a lack of differentiation. Organizations sound, look, and […]


Upside, Profiting from the Profound Demographic Shifts Ahead

By Kenneth W. Gronbach I went to school at California State University at Long Beach. With 35,000 students, it was a great place to remain anonymous. Ironically, I was recruited out of the graduate program by Volkswagen of America, Inc. This was my first real taste of marketing and the automobile business. I loved it, […]