Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jason Lauritsen about the power of leading with relationships. They discuss how you can improve workplace experiences through clear communication and building relationships. Jason shared how treating work like a relationship can help organizations achieve their goals while prioritizing employee well-being. Regular one-on-ones and feedback are key to improving communication and accountability within the workplace. They also explored how the pandemic has changed employee expectations around flexibility and how intentional policies can balance work needs with individual preferences.
The MHEDA Talks podcast series features interviews with industry thought leaders on issues and trends affecting MHEDA members. This series is part of MHEDA’s Material Handling Masters podcast channel where you can hear industry economic insight, trends and MHEDA member perspectives to help you improve business operations and stay relevant in a changing industry. Listen and subscribe to the Material Handling Masters channel at www.mheda.org/podcast or your favorite podcast service.
About The CX Edge
The CX Edge was created to serve the B2B community by developing and executing customer experience strategies that focus on your primary business objectives of increasing profitability by retaining and acquiring new business. Find out more at www.cx-edge.com.
About MHEDA
The Material Handling Equipment Distributors Association, www.mheda.org represents over 600 member companies representing thousands of individuals across North America that distribute, service, install and manufacture all types of material handling equipment and related technologies serving the warehousing and distribution industries.
News stories are submitted by member companies. Publication of a story does not indicate an endorsement of any product, event, or company by MHEDA.